Venue Details

• The Verizon Wireless Theater offers alcoholic beverages to our guests who are of legal age and possess a valid Texas identification. No outside alcohol in containers will be permitted inside the venue. No alcohol can be carried outside the venue except in the designated smoking patio.
• Will Call can be arranged for pickup at the Box Office.
• The venue comes equipped with a first aid station located in the foyer near the venue entrance. For more pressing medical concerns, please speak to a Five Star security staff member.
• The Verizon Wireless Theater offers ATM services to our guest located outside the theater. Please ask permission of a security guard before leaving the building to go to the ATM in order to be re-admitted.
• Items allowed in this venue include: Small backpacks (daypacks), purses and handbags, and small tote bags. Note: These guidelines are subject to change.
• The parking lot is special needs accessible and spaces are based on availability.
• Merchandise will be available for sale in the venue foyer throughout the performance.
• Verizon Wireless Theater, 520 Texas Ave, Houston, TX 77002 Main Line: (713) 230-1600 Information: (713) 230-1666 Sales by Phone: (713) 629-3700
• Tailgating, open alcoholic beverages, open fires, and the selling of merchandise are not permitted in the parking lots.
• From the North: From I-45 traveling south, exit at McKinney (on left). Take McKinney to Bagby and turn left. Make a right on Texas. From I-59 traveling south, exit on Hamilton. Take Hamilton to Capitol and make a right. Take Capitol to Bagby and make a right. Take Bagby to Texas and make a left. From the South: From the I-45 traveling north, exit at Houston/Memorial. Take a right on Memorial. Take Memorial to Bagby and make a left. Take Bagby to Texas and make a right. From I-59 traveling north, exit Louisiana. Take Louisiana to Prairie and make a left. Take Prairie to Bagby and make a left. Take Bagby to Texas and make a left. From highway 288 - 45 North, exit at Houston/Memorial Take a right on Memorial. Take Memorial to Bagby and make a left. Take Bagby to Texas and make a right. From the East: From the I-10 traveling west, exit at San Jacinto/Main. Make a left on Main and take it to Prairie. Make a left on Prairie to Bagby and make a left. Take Bagby to Texas and make a left. From highway 225 - 610 West - 45 North, exit at Houston/Memorial Take a right on Memorial. Take Memorial to Bagby and make a left. Take Bagby to Texas and make a right. From the West: From the I-10 traveling east, exit at Smith. Take Smith to Prairie and make a right. Take Prairie to Bagby and make a left. Take Bagby to Texas and make a left.
• Please call (713) 629-3700 for more information.
• Refunds are available at point of purchase only when specifically noted. Otherwise, there are no refunds or exchanges for any unused tickets.
• Patrons of Verizon Wireless Theater may park underground in the Theater District Parking Garage. The event parking price is $7.00. Special daytime holiday events parking price is $9.00.
• Smoking is not allowed in this venue. Smoking is permitted in a designated outdoor area before the doors open for each show.
• The facility is fitted with three full service restrooms.
• The venue is staffed with Five Star Security personnel stationed throughout the venue.
• Guests are subject to bag searches and various levels of screening subject to artist or management discretion.
• The Verizon Wireless Theater provides wheelchair accessible seating, as well as seating considerations for the sight and hearing impaired. Please check our seating map to locate these areas.
• There is no photography or recording of any kind permitted inside the facility.
• Monday - Friday: 10:00 a.m. - 6:00 p.m. Saturday: 10:00 a.m. - 2:00 p.m. Closed Sundays (except on show days, where we open at 12pm)
• Babes in arms (children up to two years of age) may enter free of charge, but must sit on an adult's lap for the performance. All other children must have a ticket.
• Box Office service charges are $5.00 per ticket.
• A full service concession facility, provided by Aramark Company, is located inside the venue.
• Camping is not permitted on venue property.
• The Doubletree Downtown 440 Dallas Houston, TX 77002 www.doubletree.com Hotel Icon 220 Main Street Houston, TX 77002 www.hotelicon.com The Magnolia Hotel 1100 Texas Ave. Houston, TX 77002 www.magnoliahotelhouston.com
• There will be no re-entry once you have been admitted to this venue. Re-entry is only allowed for special circumstances and must be approved by a staff member.
• All Guests must wear shirts, shoes, and pants.